Questions to ask before you hire

Vet every hvac repair quote in Winston-Salem with these eight questions. Written answers separate professionals from cowboys.

• Are you licensed and insured for hvac repair work in Winston-Salem?
• Is the quote fixed or an estimate? What could change it?
• What warranty covers parts and labour, in writing?
• Who pulls the permit, and is the fee included?
• Who supplies the parts — what brand and tier?
• What is the payment schedule? Never pay 100% upfront.
• How do you protect flooring and finishes during work?
• What compliance documentation do I receive at completion?